What is Design Management in Architecture is the first article of a series. Articles about design management in architecture practice. In the real world, an architect or anyone can find many resources about project and design management. The available resources include research papers, reports, books, and theses. They fulfill the subject of the document’s aims and objectives. The aims of theory-based research about a specific subject in design management. Also, a book that attracts readers with its practical knowledge content.
The academic and the practice arena put the architects in an overwhelming status. They provide a massive number of online databases of papers and books. The authors aim to support practice individuals in project and design management and merely applied in practice. For example, you can find topics like creative thinking, decision-making, and knowledge-sharing concepts. Further, architectural design methods, strategic design management, and other related topics. In Google Scholar you can find 5 million of these topics. For that, you can observe the hazards and destruction they cause for a design manager in reality. f
The reality contradicts many aspects of writings and publications. They show extreme openness and sincerity to people in practice. For example, in many EU companies in the Middle East, I worked with, they randomly assigned positions. They directly and indirectly assigned a design manager to someone who works under a project manager. Also, a design manager to an employee at a director level in the firm’s organizational chart. This creates a conflict of duties, thus failure in work.
In this context, there is a misconception about the design manager position in the organization chart that handles project design management. Another related matter is a misunderstanding of the real role of a design manager and who he should be. But, unfortunately, companies, here in the Middle East, assign positions to serve their goals to achieve only a financial benefit, not more. This causes a lot of failures and defects in the company operations in the long run and makes work a destabilizing status.
The misconception is at what level a design manager should be in the company’s organization chart. A design manager, regardless of whether he is an architect or architect-engineer, must spend a certain number of years in business. He should handle several roles, like architectural design for a project. Heading the preparation of construction drawings. Having real-world knowledge about writing specifications. How to handle bidding documents for the construction phase. Finally, how to run several projects at one time with the same staff.
The design manager should have experience in working with a group of architects at a senior level and coordinating the latter’s work. Any project includes practice experience of structural system, related design specifications, and construction matters. Adding to that, mechanical and electrical experience, and knowledge of building design. If he doesn’t have project design management practice experience, he will not fail in his role. The design manager can handle his role by knowing how systems work. Finally, have experience in other fields process of design.

A design manager with this practical experience should have some characteristics. It is evident that has worked in the field for 15+ years on large-scale projects of any type. Otherwise handled or worked with a team in completing several buildings of various scales. In running all the stages of a project lifecycle in practice, an individual will have the experience to handle project design management.
In practice, you find many articles on job boards and professional bodies’ publications, like LinkedIn and others. They relate to training and guides about project design management. These contain the Trash of practice related to the design management field. They include unnecessary information that does not relate directly to a design management job. For example, a design manager should have experience in several tasks, like running a business. How fiscal matters are handled in a company’s operations. How is business budget allocated to a specific project? Management skills in attracting new clients, projects, and company growth goals. Finally, other matters like outsourcing company work and the design manager’s involvement in the construction phase.
Project design management is actively involved with many firms’ daily activities. For example, meeting new clients for newly assigned projects. Analyzing and assessing the new project to build a project design program. Evaluating the outsourcing companies involved in the design process. Building a project team for a project and a skills matrix. Running many projects from start to construction handover. Team coordination and clearing defects and work failures in any project.
In addition to the previous planning, a project lifecycle in the design phase. Also, plan the municipality submittals to get the approvals. Monitoring and quality control by choosing proper engineers and architects for the design phase. And regular client meetings in every stage of the design phase for approvals and updates about the project status. Scheduled meetings with clients for design fees payments.

Design management in practice in the real world is the process of managing design and people activities. It’s the process of holding meetings with clients and outsourcing companies. In addition, hold the firm’s officials on-demand or planned meetings. It includes several tasks like planning the project lifecycle in terms of phasing, timing. Further, team building, defining project outcomes, quality control, authority, and client submittal stages. Finally, solving delay issues and teamwork problems.
In some firms in the Middle East, they involve the design manager in various roles. Further, they hold him responsible for the outcomes and failures. For example, studying consultancy contracts with clients for a specific project. Its alignment with country rules and regulations, as well as industry standards. Other firms hold him responsible for fund budgeting for the design phase. Also, for the internal team and outsourcing, as well as firms spending within the process.
Firms assign roles to design managers, such as administrative activities. For example, daily attendance sheets, hourly work, and weekly work reports. Further the development of staff and looking for firm growth by employing people who contribute to business growth. People who can create an uptrend in firm work. For instance, people having direct relations with clients outside the firm’s client circle.
Regular evaluation of staff works for development, wages, and yearly upgrade. The review of the project documents from the initial phase. In some cases, roles like writing client reports and design quality control reports. Also, specs reports for submittals, internal design work, and funds reports for every stage of spending. Further, issuing documents for firm fees payments, project records of the external funds to outsourcing companies. A design manager is the owner of the company and the Business itself.
[…] Design anger will lead the firm and its projects to success. He has the expertise of what the factors are that cause defects in the architectural design. His evaluation of quality work makes him capable of evaluating outsourcing work companies when required. Architects base design managers are better at presenting many stages of architectural design work. For that, reducing the staff required for presentation work. Architects are better to apply, possess, and train staff for many certificates, like LEED, PMP, though not required, and business. A design manager from an architecture base will be a better fit when having a higher degree in business management because his work requires client contact and business development as well as human resource activities. Other related articles you can find in these links 1 […]
[…] Professional bodies in some countries produce articles, guidelines, and studies related to post-occupancy evaluation methods. A firm prepares a Log Book to hand over to the client upon project handover. It eases the future maintenance and development plans. I have never passed these activities in my previous 30 years of work experience. This includes even working with European consultants. A log book is never produced, nor is a post-occupancy evaluation. It’s a common criterion of building a design management plan in theory only. The design manager includes in his plan preparing as-built drawings to hand over to the client. Other related articles you can find in these links 1,2 […]
[…] Authorities’ liaison and coordination is one of the most important functions in the Middle East architecture firms’ work. Firms here define a specific person for this task. He has sufficient knowledge and expertise of the application process and requirements. Also, ways to ease the project planning and permit approval, which have a direct link to the design manager. In one country like the UAE, different cities have their specific rules that are different from other cities. The approval process varies from city to city. In some cities, it consumes more time than the design time limit allocated for a project. Cities combine the planning and building permits in one organization. In other cities, every part of the approval process is located in different departments. For example, planning, municipality, water and electricity, drainage and infrastructure, and security approvals. Other related articles you can find in these links 1,2,3 […]
[…] Managing creative projects and project design management comes in the same manner as applying the 7 criteria of innovative architecture. First, assessing and analyzing the project properly, how much time is required to finalize all phases of architectural design. Second, how many staff are required and what type and skills are available for them. Third, how to monitor and control production through all the processes to the final construction documents and drawings. In the next article, I will identify the first part of building and writing a design management plan for a firm for consideration by the design manager. Other related articles you can find in these links 1,2,3,4 […]
[…] The design management plan for managing client relations needs to reflect many objectives. These are listening to a client, managing his expectations, and building client trust and satisfaction. In client relations, a client wants various qualities from the firm staff like chemistry, understanding, loyalty, and commitment. In addition, trust, respect, integrity, passion, collaboration, and partnership. These are the key success factors for firm hire or fire. Here I covered every aspect of managing client relations in architecture in practice. Other related articles you can find in these links 1,2,3,4,5 […]
[…] The relationship between the firm size and the project types is positive. The smaller the size of the firm, the smaller the size of the project they provide, regardless of the firm’s function. Most firms in the UAE tend to upgrade their size to the moderate scale to balance operations, quality work, stability, and revenue. Medium-sized firms represent the largest number of firms I have realized in the UAE. Also, they have stable operations and provide various types of services.Other related articles you can find in these links 1,2,3,4,5,6 […]
[…] The design management plan in reality and practice, when considering ICTs usage, focuses on the three major factors that a project reaches its final milestone and accomplishment date. First, analyze the risk of taking a job (fees). Second, Time allocation and the method to accomplish work on time. Third, the method of communication and data, and work production transfer. Here, I have shown in practice an in-depth expertise in balancing firm capital & ICTs Use in architecture firm. Other related articles you can find in these links 1,2,3,4,5,6,7 […]
[…] A design manager to build typical bulletin points for the meetings with clients in the early stages. Also, in the subsequent stages of the project design stages till the project completion of the project and design handover to the construction phase. The design manager assists the team in revisiting and checking the company’s archive. Including a directory of projects to use its design templates, report templates, checklist for review and drafting. Also, design components that fit the new project, drafting, and design drawing preparation procedures templates. All of the former for use within the new project at any stage of the project design. More details will be illustrated about every activity in future articles. Other related articles you can find in these links 1,2,3,4,5,6,7,8 […]
[…] In the same way, in the design management plan, if the performance review concerns a staff member. The plan must take into account the same factors, elements, and measures. The firm uses these to gauge the staff performance. For example, how much did his work satisfy the client? What level of innovation is his work? How much his work is compatible and adjustable to the other employees’ work and environment? How much is he cooperating with higher management and employees? Also, the internal system and rules. How much is his work benefiting the company? How much is the employee adapting to change and development? Whether the company is providing development programs or he is funding his development to cop with firm work and requirements. Other related articles you can find in these links 1,2,3,4,5,6,7,8,9 […]
[…] . A design manager does all that latter based on the full study, analysis, and understanding of employees’ skills, capabilities, and capacities to accomplish the required work on time (we will come to that in later articles).Other related articles you can find in these links 1,2,3,4,5,6,7,8,9,10 […]
[…] Design models in design management and a well-designed and easy-to-use quality assurance system are used as an underlying framework for all the firm’s activities. Such a system provides the firm with a clear management structure understood by the firm’s staff. A policy and procedure to enable the delivery of the services promised to clients. A training policy for all firm staff and an inclusive risk management system. In my previous experience, I have not witnessed other design models in design management other than the ones I have shown here. These design models are used uniformly by all types of firms, local or international, as I witnessed in my career. The big challenge firms face in practice is how to combine these models with QMSs. Other related articles you can find in these links 1,2,3,4,5,6,7,8,9,10,11 […]
[…] In the following graph, which is used to match staff skills, the firm’s design staff are categorized and grouped based on the three divisions. The above right side of the graph, written in blue, is the skills related to managers and lead architects. The following are the skills related to senior architects and architects. The above-left side shows the skills related to technicians. The graph has three arms that connect in the middle, and every end is the mark of the gauge for low skill. Every arm is related to the three major categories: management, design, and technician work. See Figure 1, the mapping staff skills and experience graph. This leads to building a skills matrix for a firm. Also, other related articles you can find in these links 1,2,3,4,5,6,7,8,9,10,11,12 […]